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Running a campaign, listing as a creator, sorting out a payment or pitching a partnership — tell us what is going on and a member of the Influ team replies directly.
1 What is it about?
Tell us the campaign name or reference if you have one — it saves a round of questions.
These may already answer it
- Running a standard campaign To run a standard campaign, build a swarm, write one brief and send it. Creators have…
- Standard or accelerated: which to use Pick your campaign type by what you can name. Use standard when you have a week…
- Fees and commission Fees and commission are simple: commission is added on top of the creator's price and paid…
Include the handle or profile link you signed up with so we find you straight away.
These may already answer it
- Getting listed as a creator To get listed as a creator, apply through the onboarding form, set your own price for…
- Answering a booking request You have 72 hours to answer a brief: accept, decline, or send one custom offer. Asking…
- Publishing and submitting proof Submitting proof is simple: publish, then paste the public link on your campaigns page. You get…
Never send card or bank numbers here. The order or campaign reference is all we need.
These may already answer it
- Getting paid as a creator Getting paid as a creator works like this: your fee moves into your wallet once a…
- Fees and commission Fees and commission are simple: commission is added on top of the creator's price and paid…
- Every rule and timeframe Every rule and timeframe the platform enforces, in one table: deadlines, fees, limits and windows. They…
If it is about one booking, raise it on the booking itself: the other side and a moderator see it in one thread.
These may already answer it
- If a post is wrong, late or missing If something goes wrong, you are protected: a creator who never posts is refunded automatically, and…
- How moderation works Here is how moderation works: a person opens and checks every post before any creator is…
- Conduct, warnings and bans The rules on conduct and bans are short: three warnings lead to a ban. Missed deadlines,…
A line about who you are and what you have in mind is plenty to start with.
These may already answer it
Ask away. A real person reads every message.
These may already answer it
2 Send us a message
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